Improving Palliative Care for Chinese Patients

Under a grant from Dignity Health, the CACCC is helping Saint Francis Memorial Hospital in San Francisco improve palliative care for its Chinese patients. Under the grant:

• CACCC will provide consultation for pre and post palliative care patient needs assessments prepared by St. Francis and will develop pre and post surveys for health providers at the hospital on their familiarity with Chinese patient issues.
• CACCC will provide Health Care training to nurses and ancillary staff based upon knowledge gaps identified through the above survey and on-site observations.
• CACCC will provide consultation to the Palliative Care Coordinator and palliative care team members through participation in family meetings and working with the Palliative Care Coordinator to assess and advise the care team on culturally appropriate strategies and interventions.
• CACCC will assess the availability of internal and external resources for serving Chinese patients and families by interviewing the Palliative Care Coordinator, Interpreters, Case Managers and Social Workers and make recommendations for filling the gaps.
• CACCC will coordinate with the Palliative Care Team (Volunteer, Spiritual Care, Interpreters, Social Workers, Case Managers, Marketing and Communications) to develop community outreach strategies for recruiting Chinese community members to classes on End of Life Care and Advance Health Care Directive. CACCC will provide lay leaders to conduct the classes in Cantonese. Initial class target of 30 participants scheduled for April 11, 2013.